Privacy Policy

This Privacy Policy describes how TEQ PTY LTD ("we", "us", or "our") collects, uses, and shares your personal information when you visit or make a purchase from our website https://www.teq.com.au (the "Site").

Information We Collect

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some cookies installed on your device. Additionally, as you browse the Site, we collect information about the pages you view and your interactions with the Site.

We also collect personal information you provide when making a purchase, such as your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.

How We Use Your Information

We use the information we collect to:

Fulfill any orders placed through the Site, including processing your payment, arranging shipping, and providing you with order confirmations.
Communicate with you.
Screen our orders for potential risk or fraud.
Improve and optimize our Site and services.
Send you marketing communications (only if you have opted in).

Sharing Your Personal Information

We share your personal information with third parties to help us provide our services, such as Shopify (our online store platform) and payment processors. We may also share your information to comply with legal obligations or to protect our rights.

Your Rights

Depending on your location, you may have rights regarding your personal information, including:

Access to the information we hold about you.
Request correction or deletion of your information.
Object to certain processing activities.

If you would like to exercise these rights, please contact us at teq@live.com.au.

Data Retention

We will maintain your personal information for our records unless and until you ask us to delete this information.

Cookies

We use cookies to improve your experience on our Site. You can set your browser to refuse all or some cookies or alert you when websites set or access cookies.

Changes

We may update this privacy policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons.

Contact Us

For more information about our privacy practices or if you have questions, please contact us by email at teq@live.com.au or by mail at:

TEQ PTY LTD
6/14-16 Stanton Road,
Seven Hills, NSW 2147, Australia.